1009 Ocean Shore Blvd Ormond Beach, FL 32176
800-441-1831
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Policies

Welcome to Coral Sands we’re happy you’re here staying with us! If you have any questions or concerns during your stay please feel free to call the front desk. We are here for you 24 hours a day and 7 days a week.

Free Wi-Fi is available in all the Rooms, Cottages, and RV sites. RV Bathhouse Key: Guest can request a key upon check in. $25.00 will be charged at check out if not returned.

Check-in for the hotel and cottages starts at 3:00 pm and check-out is by 11:00 am.

Check-in for the RV park starts at 1:00 pm and check-out is by 12:00 pm NOON.

Please contact front desk upon departure. We do not offer late checkouts on Friday or Saturdays. All other days are based on availability on the day of your departure. Please, call the front desk the morning of your departure to see if/what late check-out is available for your room. Please, check your room carefully at departure, as Coral Sands is not responsible for any items left in your room.

TURTLE NESTING SEASON: Sea Turtles nest on our beaches May 1st to October 31st. Before nightfall or high-tide: Take beach furniture, cabanas, tents, and all equipment that you bring with you off of the beach. Any and all unattended items left on the beach between 9pm-6am will be removed and disposed of by Volusia County staff. After Nightfall: We cannot allow any light to reach the beach, because the hatchlings use moonlight to navigate back to the ocean. Lighting may cause the hatchlings to head the wrong way. This means you need to block all light reaching the shore by turning off outdoor lights, removing festive lighting, and closing your shutters by nightfall. If you see a Sea Turtle or hatchlings, please do not touch or approach them. 

PAYMENT POLICY: Your entire balance is due at check-in. NO REFUNDS FOR EARLY DEPARTURES. Any additional nights must be paid in advance. No exceptions! Any incidentals such as phone calls, room damage, or lost keys ($5.00/key) may be charged to your card.

REFUND POLICY: Coral Sands has guaranteed your room for the number of nights requested. Therefore, there are no refunds. Only reserve the number of nights you plan to stay. Additional nights may be added based upon availability.

HURRICANE/TROPICAL STORM POLICY: No refunds will be given unless the National Weather Service orders mandatory evacuations due to a “Tropical storm/Hurricane Warning.” The day that the National Weather Service orders a mandatory evacuation for Volusia County, we will refund any unused payments to a guest currently staying at the hotel, or any advanced deposit collected for a reservation scheduled to arrive during the hurricane warning/evacuation period. If you choose to cancel your reservation or depart early, and there is not a mandatory evacuation, you will be subject to our regular cancellation and refund policies.

NON-SMOKING POLICY: Coral Sands implements a partial non-smoking property policy as of August 5th,2019-in order to provide a healthier environment for all guests. We have selected designated smoking areas on the property. All other areas, rooms, cottages, balconies, porches-including all common areas: pool deck/area, gazebos, grill/picnic areas, inside laundry room will become non-smoking for all guests and visitors. As for the RV Park, this will include the common areas, pergola and bathrooms as well but of course you can do what you wish inside your own vehicles and inside the perimeter of your site. Guests smoking in rooms/common areas stated above will incur a $250.00 fee and may be asked to leave after first offense. This policy is strictly enforced. 

PET POLICY: Coral Sands does have certain cottages that are pet-friendly. Please, inform the hotel when making your reservation that you are bringing a pet. A pet fee of $15.00 per night, per pet, is required. There are NO pets allowed in the high-rise building, south cottages, on the beach, or in common areas such as the lobby and pool deck. If there are any pets found in the high-rise or south cottages, you will be charged a $100 fine. Pets must be treated for fleas prior to your stay, must be kept on a leash at all times and you must pick up after your pet. Disruptive pets may be asked to leave without refund. Any damage caused by a pet(s) will be charged to your room.

BREED RESTRICTIONS: Akita, Chow, German Shepherd, Husky, Mastiff, Perro de Presa Canario (Cane Corso), Rottweiler, Wolf hybrids/mix of any kind, American Stafford-Staffordshire-Staffordshire Terrier or any mix of any kind.  ADA ACCESSIBLE: Please be advised, unless otherwise notated as a “handicapped unit”, your assigned unit may not be A.D.A. compliant, as per federal law. RV PARK: All RV park guests are required to check in (1:00pm) and out (12:00pm) at the resort’s front desk. All policies listed above apply equally to the RV park. We do not offer cable tv in the RV park however you will be provided with free Wi-Fi. While at the Coral Sands, please be aware, we take the safety and comfort of all our guests seriously. Always exercise care and caution customary while staying on our property. Disrupting any guests experience with inappropriate behavior or conduct including harassment, offensive, threatening or insulting language or any other means deemed inappropriate by management will result in dismissal from the property. Please be kind and respectful to all guest, including our staff. Coral Sands is not responsible for personal injury, any acts of theft, vandalism, and/or damages to guest’s vehicles. Please, be kind and tip your housekeeper. Coral Sands has a 72-hour do not disturb policy to ensure that no more than three days pass that activity within a hotel room is not visible by hotel staff.

COVID-19: We at Coral Sands Inn and RV Resort have taken enhanced health, safety, and cleaning protocols for our guests and employees. You must follow our posted guidelines while on our property to provide a higher level of safety for all. An inherent risk of exposure to COVID-19 exists in any public area where the public congregate. COVID-19 is a highly contagious virus/disease that if infected can lead to severe illness, hospitalization and potential death. According to the Center of Disease Control and Prevention, senior citizens, those with underlying medical conditions and those in ill health, are especially vulnerable if exposed to this virus/disease.By visiting Coral Sands Inn and RV Resort, you voluntarily assume all risks related to any potential exposure to COVID-19.We hope you have a healthy and happy stay with us, please follow social distancing guidelines Thank you for choosing Coral Sands, we hope you enjoy your stay! 

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